Support
A little help with your places, visits and GeoPulse account.
Contact
support@geopulse.clubDo not send passwords, sign-in codes, card details or unnecessary location and payroll records.
Common questions
What can a place do besides track time?
With Pro, enable actions separately for each point: earnings estimates, notifications with your own text, delayed reminders, music or playlist links, and Apple Shortcuts. For example, get a parking reminder after 15 minutes or tap an arrival notification to run a shortcut you created in Apple Shortcuts. GeoPulse does not silently start music or run arbitrary tasks in the background. Point actions are not included in Free.
How do I install GeoPulse?
GeoPulse is being prepared for TestFlight. When testing opens, the invitation link will appear on the home page. There is no public download link yet.
Why was an entry or exit missed?
Check iPhone Settings → GeoPulse → Location and allow Always for background monitoring. Check Precise Location, your active zone and entry delay. Detection depends on iOS and may be delayed; a small radius does not guarantee building-level accuracy. Pro lets you correct missed entries and exits.
What is included in Free and Pro?
Guest Free includes one point and seven days of local visit history. A signed-in Free account adds cloud sync, with seven days visible. Pro includes up to 20 points, all saved history, visit editing, CSV export, point actions and earnings estimates. Available plans and local prices are shown in the app when purchases are enabled.
How do I restore Pro?
Sign in to the original GeoPulse account and use the Apple Account that made the purchase. Open My GeoPulse → Plans and purchases → Restore purchases. Apple and Google must be linked to the same GeoPulse profile to access that profile's data.
Are the earnings figures my actual pay?
No. They are estimates based on your visits, hourly rate, unpaid break, overtime and payroll settings. Ontario calculations currently cover 2026. Compare with your employer's payslip; this is not a tax return or financial advice.
Can I change recorded times?
With Pro, open the place's history, choose the day and edit the entry or exit. You can also add a missed visit. Changing recorded times changes time and earnings totals.
Does deleting the app cancel my subscription?
No. Cancel separately in your Apple Account subscription settings. Deleting the GeoPulse account also does not cancel Apple billing.